Privacy Policy
Learn how Dooty Duty LLC collects, uses, and protects your information.
Effective Date: May 20, 2026
Dooty Duty LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, forms, SMS communications, and services.
1Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Service address
- Appointment or inquiry details
- Pet, gate, or property access information
- Billing information
- Any information voluntarily submitted through forms or communication channels
We may also automatically collect limited technical information such as browser type, IP address, pages visited, and device information to improve website performance and user experience.
2How We Use Your Information
We use your information to:
- Respond to inquiries or requests
- Schedule, confirm, or remind you of appointments
- Send ETA notifications and service updates
- Send transactional or informational messages
- Provide customer support
- Improve our services and communications
- Process billing and payments
- Send review requests or promotional communications, if applicable
3SMS & Messaging Consent
By providing your phone number and opting in, you consent to receive SMS messages from Dooty Duty LLC, including appointment confirmations, reminders, ETA notifications, customer support messages, and informational communications.
Message frequency may vary. Message and data rates may apply.
Reply STOP to opt out at any time. Reply HELP for assistance.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM systems, scheduling software, payment processing, and messaging platforms is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4Data Sharing
We may share your information only with trusted service providers strictly for business operations, such as CRM systems, payment processors, scheduling software, analytics providers, and email/SMS platforms, and only to the extent necessary to provide our services.
We do not sell or rent your personal information.
We do not share mobile information for marketing or promotional purposes.
5Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Cookie & Tracking Practices
We may use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and remember your preferences.
You can choose to accept or decline cookies through your browser settings. Disabling cookies may limit some functionality of our website.
Message Frequency
If you opt in to receive SMS messages from Dooty Duty LLC, message frequency varies, but generally will not exceed 4 messages per month unless related to active services, appointment updates, or customer support communications.
Message and data rates may apply. You may opt out at any time by replying STOP.
6Your Rights
You may request to:
- Review or update your information
- Opt out of communications
- Request deletion of your data, subject to legal or operational requirements
To make a request, contact us using the information below.
7Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
8Contact Information
If you have questions about this Privacy Policy, contact: